Virtual Client Conference
September 22-24, 2020

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As you know, during these unprecedented times surrounding the ongoing COVID-19 pandemic, we had originally postponed our May 2020 conference to September 2020 at the Grand Hyatt San Antonio. Unfortunately, we have now made another difficult decision to cancel our in-person event completely. The health and safety of all conference attendees is our primary concern, and perhaps more than ever before, we understand this is a historic and challenging time not only for our industry, but also for our nation and world. 
While we are so disappointed we won’t be able to meet together face-to-face, we are committed to moving forward in the firm belief that continued learning and team training is paramount for achieving even greater success with Imagine.

Your patience is appreciated as we navigate bringing much of the same content for this year’s conference direct to you and free for all attendees in a new, digital format. The delivery may look a little different, but we promise you can still count on an exceptional educational experience.

Tuesday, September 22nd – Thursday, September 24th

The ImagineSoftware team is excited to announce Imagine ILLUMINATE, a premier client experience providing virtual education, development, and networking. Let's transform healthcare billing and shed light on the revenue cycle, together, during numerous solution-based trainings, visionary keynotes, knowledge-sharing sessions, and ongoing, thought-provoking conversations.

Keynote, Collaboration, General & Breakout Sessions – 1:00-5:30pm EST / 10:00am-2:30pm PST DAILY

Expert Sessions in the Experience Room* – 1:00-5:30pm EST / 10:00am-2:30pm PST DAILY
*Pre-registration is required


Sessions will be offered in two different formats, live-streamed and pre-recorded.  A live Q&A chat with speakers will be available during each session.  Don't Miss A Moment!  The virtual conference will be accessible for 30 days following the close of the live event dates, for continued learning and training from recorded sessions.

The following sessions types & tracks are planned:

  • Keynote & General Sessions - all attendees are welcome to attend these sessions live on the main stage
  • Breakout Sessions - geared towards specific areas of interest, including by product, such as ImagineBilling & MedFM
  • Collaboration Sessions - roundtable or panel discussions with multiple presenters, held live
  • Networking Events - virtual social activities designed for all conference attendees and sponsors

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Expert sessions will be available for 15-minute slots within this year's virtual Experience Room. Join the Imagine team to interact within a virtual demo environment of ImagineSoftware products, offering you the chance to ask questions and get answers in real-time, while seeing different parts of the system and learning more about all new features.

Expert Sessions in the Experience Room* – 1:00-5:30pm EST / 10:00am-2:30pm PST DAILY
*Pre-registration is required; schedule to be released soon


Visit the ILLUMINATE Solutions Center to explore and connect with our sponsor solution providers that will help your organization succeed!  The virtual expo hall enables attendees to chat with company representatives, schedule meetings after the event, participate in live demos, and review posted materials.

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Imagine ILLUMINATE is being offered to all ImagineSoftware clients and users as a FREE virtual experience.  Attendee registration is NOW OPEN!

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ImagineSoftware has selected Hubb as the virtual conference platform for this event.  Hubb’s powerful engagement tools make easy for attendees to stay fully engaged, creating the perfect balance of quality content with interactive engagement tools that allows for meaningful connections in a variety of ways.

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